Order help
Refunds and returns.
We want to put things right when an order does not arrive as expected.
Food and perishable products
For hygiene and safety, opened or perishable goods normally cannot be returned for a change of mind.
Damaged or incorrect orders
Contact us promptly with your order number and clear photos of damaged, missing, or incorrect items so we can review the issue.
Approved resolutions
After review, we may offer a replacement, refund, or another suitable resolution for an approved issue.
Cancellations
Contact us as soon as possible to request cancellation. We cannot guarantee cancellation after processing begins.
Contact
For help with a return or refund, contact us through the Contact Us page.